Existing policy or bond
Claims and material changes
Follow the notice provisions in the relevant policy, bond or reinsurance agreement. A website message does not replace formal notice and may not preserve any deadline.
Read the legal informationContact / submit a risk
Give us enough information to give you a useful answer.
Start with the applicant, underlying obligation, beneficiary, wording, amount, duration and the proposed legal route to issuance.
An enquiry, acknowledgement or discussion is not a quotation, binder or commitment. Cover exists only when formally agreed and documented by the relevant insurer.
Before you submit
A concise, complete pack is faster than a long email chain.
- Identify the applicant, broker, beneficiary and risk country
- State the bond type, amount, currency, start date and expiry
- Explain the underlying contract, project or proceeding
- Attach or identify the required wording once a secure route is agreed
- Include current financial information and aggregate bonded exposure
- Explain who is expected to issue locally and why
Initial risk enquiry
Start the underwriting conversation.
This form is for initial screening only. Do not upload or include sensitive personal data, privileged legal material, bank details or full confidential documents. If the risk is suitable for review, a controlled document route can be agreed.
Prefer to write directly? Email [email protected].
Service concern
Complaints
Tell us clearly that your message is a complaint, the product and parties involved, what happened and the outcome you are seeking. Local issuing insurers may operate their own required complaints process.
Complaints information